Certificate IV In Frontline Management (BSB40812)
This is a distance program, with the entire program on-line and all materials accessible at your convenience.
Once you return (by mail) the completed and signed registration form, and have paid at least your fee for your first module, you will be sent your login details, directions for beginning, and a welcoming letter from your assessor and trainer.
Course Log In
If you registered and received your login details, you can log in here.
Units Offered
You may choose to complete individual units or complete the entire 10 unit course.
SHOW LEADERSHIP IN THE WORKPLACE (BSBMGT401A) - Core Unit
- Model high standards of management performance and behaviour
- Enhance organisation's image
- Make informed decisions
IMPLEMENT OPERATIONAL PLAN (BSBMGT402A) - Core Unit
- Implement operational plan
- Implement resource acquisition
- Monitor operational performance
IMPLEMENT WHS POLICIES, PROCEDURES & PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS (BSBWHS401A) - Core Unit
- Provide information to the work team about WHS policies and procedures
- Implement and monitor participation arrangements for managing WHS
- o Implement and monitor organisational procedures for providing WHS training
PROMOTE TEAM EFFECTIVENESS (BSBWOR402A) - Core Unit
- Plan to achieve team outcomes
- Develop team cohesion
- Participate in and facilitate work team
- Liaise with management
DEVELOP WORK PRIORITIES (BSBWOR404B)
- Plan and complete own work schedule
- Monitor own work performance
- Coordinate professional development
COORDINATE IMPLEMENTATION OF CUSTOMER SERVICE STRATEGIES (BSBCUS401A)
- Advise on customer service needs
- Support implementation of customer service strategies
- Evaluate and report on customer service
IMPLEMENT CONTINUOUS IMPROVEMENT (BSBMGT403A)
- Implement continuous improvement systems and processes
- Monitor and review performance
- Provide opportunities for further improvement
ESTABLISH EFFECTIVE WORKPLACE RELATIONSHIPS (BSBWOR401A)
- Collect, analyse and communicate information and ideas
- Develop trust and confidence
- Develop and maintain networks and relationships
- Manage difficulties into positive outcomes
UNDERTAKE PROJECT WORK (BSBPMG522A)
- Define project
- Develop project plan
- Administer & monitor project
- Finalise project
IDENTIFY RISK AND APPLY RISK MANAGEMENT PROCESSES (BSBRSK401A)
- Identify risks
- Analyse and evaluate risks
- Treat risks
- Monitor and review effectiveness of risk
Fees & Costs
Domestic students residing in Australia.
Fee first unit
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$130 (includes $25 course material)
Adminsitration fee $200 (a one off fee)
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Total fee first unit
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$330 (if elegible govt. will pay $500)
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Subsequent units
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$130 per unit (includes $25 course material). Pay as you go!
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Full fee 10 units
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$1500 - If eligible, and you complete 10 unit govt. pays total $1000
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For More Information
Please contact us for more information, or to discuss your eligibility for government funding. Payment plan options are available.
